Make Smart Payment with GoBank Customer Service

Gobank customer service

Welcome To GoBank Helps

GoBank is an excellent option for users looking for an easy and straightforward way of online banking. Along with the advanced banking features, it also provides real-time Go Bank Customer Service. So the users who are facing issues related to the GoBank services should connect with the GoBank team. 

Those who want to deposit cash are suggested to visit the nearest free ATM. Moreover, an extensive network of ATMs is offered by Gobank, but if any user uses an ATM apart from that network, they’ll incur a fee.

GoBank is developed by Green Dot Bank and was founded in the year 1999. The headquarters is in Pasadena, California, U.S.A. It is the first bank designed that can be easily used and accessed from a mobile device. The user can easily make the payment and can make purchasing. They include the following feature: no penalty fees, free cash adding, no overdraft fees, no minimum balance requirements. Moreover, the user can deposit maximum cash upto the US $2500 per day, and the maximum account balance is US $50000. One can also connect with the GoBank Customer Service team during normal business hours. 

GoBank stands out to be the best for its services and easy to use tool designed to make banking easier. Additionally, it includes enabling the users to pay bills, set pavement budgets, and keep them within their financial means. It’s also a fast, fair, and feature-rich online banking service that allows users to manage all online banking facilities in a hassle-free manner.

Services and Features of GoBank

GoBank is specially made for the people who are frustrated with the big banks and their fees and can be accessed through mobile devices. Moreover, it offers a lot of features and services to its users. The person can register for the GoBank card, but their age must be 18 years old. Also, when opening a GoBank login account, the person will have to enter their necessary information. If any user fails to open the GoBank account, they should take help from the GoBank Customer Service team. 

The person can open the GoBank account from the official website. Hence, after opening the account, the person can take advantage of the services and the features of GoBank. Therefore, below mentioned are the services and features of GoBank.

Direct Deposit

The early availability of Direct Deposit depends on the timing of payment instructions for payers, and restrictions can relate to fraud prevention. As such, early direct deposit availability or timing may differ from pay period to pay period. Ensure that the name and social security number on file with your employer or provider of benefits matches precisely what is on your GoBank account. If we are unable to match the beneficiaries, we will not be able to deposit your check.

Types of income that the person receives from direct deposit

Following are the types of income that the person receives via direct deposit.

  • Tax refunds
  • Veterans advantages
  • Pension benefits
  • Supplemental Security Income
  • Federal Civil Service (Annuity/Retirement)
  • Monthly social security advantages


So these all were the types of income that the person receives through the direct deposit.

Deposit Cash

Deposit cash on your wallet for up to $4.95 at over 100,000 participating stores nationwide! Simply speak with the cashier to deposit cash directly into the register with your card. Your funds are going to be available in your account within minutes. When you need to, you’ll still be ready to pay bills, shop online, or send money.

The person can easily transfer money from any other bank to their GoBank Account. The person can receive money into their GoBank Account from any other authorized checking account.

Deposit a Check

Through the GoBank, depositing a check is as easy as clicking a few pics on the smartphone. While you are using Gobank, then forget about the branches, ATMs, and check cashers. Additionally, the users don’t have to think about the business hours and skip the long teller lines. Moreover, with the GoBank, the user even doesn’t have to search for nearby ATMs, and there are also no check-cashing fees required.

Furthermore, the users are suggested to download the “INGO” app. Thus, the user can check for their account details in minutes through their mobile device. So, download the app and create the profile and link the GoBank account with the app. Also, the user can follow the prompts to take pictures of their check. If any user fails to use the app, they can connect with the GoBank Customer service team. 

Mobile App

The users can download and install the Mobile app to perform all tasks related to their Account. Thus, the following are the features of the GoBank Mobile app.

  • The user can quickly check for the account balance in real-time.
  • The user can easily access their account’s transaction history.
  • Through the app, the user easily finds the ATM’s near them.
  • It enables users to deposit a check through their smartphone.
  • The user can send money to another GoBank card.

Tax Refund

The user can get the tax refunds through the GoBank. Thus, for that, follow the steps provided below.

Step 1

Obtain the routing and account number through the following ways, such as the user can download and login to the app or log in to their account.

The users are recommended to text “GetDD” to 37267 to receive it through the text message.

Note: The user will be charged for the carrier message and data rates.

Step 2

The users are suggested to fill out their tax form. Ensure the following steps at the time of filling the form.

  • Mark “Checking” on the tax form.
  • Ensure that the name on the tax form matches with name provided on the GoBank card.
Step 3

The users are suggested to fill their return. Therefore, for that, follow the procedure as mentioned below.

  • Call the GoBank customer service team to confirm the status of the refund.
  • The users are recommended to login to setup the Account alerts. After setting the account alerts, the user will get a text or will receive an email whenever their refund gets deposited to their account.

If, after applying these steps, the user unable to get the tax refund, then feel free to connect with the GoBank Customer service team for assistance.

Send & Receive Money

Through this feature, the user can easily send and receive money to another GoBank card. Thus the user can easily send and receive money to their near and dear ones in minutes. The user can send and receive money to anyone across the country in a hassle-free manner. 

Note: It is mandatory while receiving the funds; the recipient must be a GoBanker and has activated their personalized card.

If any user faces trouble while sending and receiving money, they are advised to speak with the GoBank customer service team’s professionals. The experts are always there to assist the GoBank users.

Pay Bills

With the help of GoBank, the user can pay rent or pay any bill through the online checkbook. It allows users to set up one-time or recurring payments. Additionally, the user will get a paper check for free, if mandatory.

The user can pay the following Bills with the help of the GoBank.

  • Rent
  • Credit Card Bills
  • Electric Bill
  • Television, phone & internet bill
  • The user can easily pay the bills of the streaming media and other services also.
  • It allows users to do car payments and insurance.

Account Alerts

The user will stay updated wherever they go with the GoBank Account Alert feature.

It gets easy for the users to get aware of their account details 24/7. Moreover, with the GoBank alerts, the user can set alerts to get aware of the following details:

Account Balance Details

  • Direct deposit posts to their account anytime.
  • The user will get an alert whenever their account balance falls below the amount they set.

Write Checks

Through this feature, the user can pay their rent or can make payment for anything with personal checks. The user can do the following transactions mentioned below via checks.

  • The user can pay to their landlord and can have a record of their payment.
  • All check that the user writes gets recorded in their transaction history
  • The user can pay for their tuition or other on-campus activities.
  • It is a more efficient and convenient way of making payments in comparison with a money order.

Toll-free GoBank Customer service Number

The toll-free GoBank Customer Service number is specially provided for the users to get real-time solutions for their problems. Thus, the number is active throughout the day and night, so feel free to speak with the experts and get an immediate solution for the issues related to their GoBank Account. The users who face problems related to their GoBank Card, GoBank Card recovery, or any other, then immediately talk with the representatives and get rid of the issues.

Contact GoBank Customer Service team Via Email

The users who encounter issues related to their GoBank account are suggested to get connected with the GoBank Customer Service team via email. The email service is available for all users, so without wasting much time, get instant revert from the GoBank Account professionals.



Many GoBank users out there encounter issues while activating their GoBankCard, so the GoBank Customer Service professionals are always there for all of them. 

Don’t get frustrated if you fail to find out why the GoBank Card isn’t activating. Follow the process given below to activate the GoBank Card.

  • Go to the official site of GoBank, i.e., “”
  • After this, the official page will appear on the screen.
  • Then from there, click on the “Activate Card” button.
  • Note: It is located on the screen’s top-right corner before the “Open Account” option.
  • After this, the user will get redirected to another page where they will have to be asked to enter the 16 digit debit card number to activate the account. 
  • Note: The users who use the starter kit are ensured to provide the 3-digit CVV number also.
  • Then tap on the “Confirm” option and follow the on-screen prompts.


Therefore, by applying all these steps, the user can easily activate their GoBank Card and quickly start using it. Thus through the help of the Card, the user can do online shopping or can use it in retail stores also. If due to some reason, any user fails to activate their GoBank card, then they are all advised to take help from the GoBank Customer service team.

The users looking for a simple and easy way of checking accounts, then GoBank is an excellent option. The GoBank does not charge any extra interest. Moreover, users can access a GoBank account online or on mobile anytime.

If any user has lost their GoBank Card or their card has been stolen, they all are suggested to report immediately to the GoBank Customer Service team. The experts will cancel the card immediately, and they may have to pay the cancellation fee. Along with this, the user can receive the GoBank debit card in about seven business days. But if anyhow, the user doesn’t receive the card, they can contact the GoBank Customer service team and ask for assistance.